THE COMSAT STANDARDS
Our WTA Tier 4 certified teleports are the first of their kind in the US, demonstrating our commitment to the highest standards.
WHEN IT MATTERS, YOU'LL BE GLAD YOU CHOSE COMSAT®.
DISCOVER WHY:
SECURITY YOU CAN TRUST
We are the first US teleports to be certified at Level 4 by the World Teleport Association, also meeting the stringent criteria of the US National Industrial Program (NISP) and NISPOM. Our security measures include:
- Advanced monitoring systems.
- On-site security officers, perimeter barriers, intrusion detection, video surveillance, and access control systems.
- Tailored cybersecurity, including network configuration and firewall rules, anti-virus, modern-malware protection, zero-day threat/exploit detection, and URL filtering.
- A culture of security across staff, many of whom are military veterans.
EXPERT SUPPORT,
WHENEVER YOU NEED IT
Why is the COMSAT brand synonymous with secure and reliable satellite ground segment services? The answer's simple - our team are the industry experts. Here to help you when you need it, we offer:
- 24/7/365 on-site operation and support from NOCs on both coasts of the US, and Goonhilly Earth Station, UK.
- Mission support, before, during, and after deployment.
- End-to-end problem resolution, QoS monitoring, and EMI/RFI detection and mitigation.
- Level I and II support for all Satellite Network Operator services.
- Fault reporting - outage/upgrade notifications.
- Support for service providers and customers' end-users.
- Access to friendly industry experts, most of whom have served for over 20 years.
SEAMLESS OPERATIONS TO KEEP YOU CONNECTED
We understand that connectivity is key for our customers. To ensure there are no nasty surprises, we offer:
- Up to 99.999% network availability with SLAs
- Fully redundant satellite and terrestrial transmission pathways, vendor-diverse connectivity at each point of presence, and multi-fiber cable in our access network.
- Geographic diversity across NOCs.
- Automated, redundant power with multiple back-up generators.
- Preventative maintenance of all infrastructure.
- Fire detection, suppression and climate control systems throughout facilities.
HERE TO HELP
Get in touch today to discuss how COMSAT can keep you communicating